What is Crowd?
Crowd is a customer intelligence platform that unifies feedback, analytics, and AI to help product teams make smarter, faster decisions. It turns customer data into clear insights, unifying analytics, session recordings, heatmaps, feedback, and more powered by AI. Users can ask questions in plain English and get instant answers, eliminating the need for SQL or a steep learning curve.
How to use Crowd?
Crowd unifies various customer insights like feedback, analytics, and AI-powered data. Users can explore AI chats to ask questions in plain English and get answers, watch session recordings and heatmaps to see user journeys, collect feedback through surveys, interviews, and widgets, and use analytics and user activity tracking to monitor product performance and user behavior.